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Confirmation System Fully Operational\n\nThe issue affecting booking confirmations has been fully resolved. \nAll systems are now operating normally.\n\nWhat Was Fixed:\nWe identified and corrected two technical issues in our booking \nconfirmation pipeline:\n\n1. A security configuration that was inadvertently blocking automated \n   booking processes after successful payments\n2. A validation rule that was being applied incorrectly to already-paid \n   bookings\n\nResolution:\n✅ All booking confirmations are now processing immediately\n✅ Calendar invitations are being generated correctly\n✅ Confirmation emails are being sent promptly\n✅ Payment processing was never affected - all transactions remained secure\n\nImpact Period:\nSeptember 30 - October 6, 2025\n\nAffected Customers:\nIf you made a booking during this period and did not receive your \nconfirmation email or calendar invite, please check your email (including \nspam folder) within the next hour. We are retroactively processing all \naffected bookings.\n\nIf you still haven't received your confirmation after 2 hours, please \ncontact our support team and we will assist you immediately.\n\nWhat We're Doing:\nWe have implemented additional monitoring to prevent similar issues in \nthe future and are reviewing our webhook processing pipeline to ensure \nreliability.\n\nWe sincerely apologize for any inconvenience this may have caused and \nappreciate your patience while we resolved this issue.\n\nAll systems are now operating normally. Thank you for your understanding.","published_at":"2025-10-06T13:15:00.000Z","published_at_timezone":"Lisbon","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}]}},{"id":"4254094","type":"status_update","attributes":{"message":"We are currently investigating an issue affecting booking confirmations for appointments made between September 30 and October 6, 2025. \n\nImpact:\n• Some customers may have completed payment but not received their booking confirmation emails\n• Calendar invites may not have been generated for affected bookings\n• All payments were processed successfully and are secure\n\nCurrent Status:\nWe have identified the root cause as a configuration issue in our security layer that was inadvertently blocking automated meeting creation after successful payments. Our engineering team has implemented a fix and is currently testing the solution.\n\nWhat We're Doing:\n• Deploying the fix to production\n• Retroactively creating calendar events for affected bookings\n• Sending delayed confirmation emails to impacted customers\n\nNext Steps:\nWe will update this status once testing is complete and all affected bookings have been processed. We expect full resolution within the next few hours.\n\nWe apologize for any inconvenience and appreciate your patience.","published_at":"2025-10-06T13:05:00.000Z","published_at_timezone":"Lisbon","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622975","status":"downtime"}]}},{"id":"738487","type":"status_report","attributes":{"title":"Booking Confirmation Delays - Meeting Creation Issues","report_type":"manual","starts_at":"2025-10-06T13:05:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4254115","type":"status_update"},{"id":"4254094","type":"status_update"}]}}},{"id":"4271765","type":"status_update","attributes":{"message":"System Health went down.","published_at":"2025-10-10T22:08:22.637Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8622975","status":"downtime"}]}},{"id":"4271774","type":"status_update","attributes":{"message":"System Health recovered.","published_at":"2025-10-10T22:15:01.294Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}]}},{"id":"741443","type":"status_report","attributes":{"title":"System Health is down","report_type":"automatic","starts_at":"2025-10-10T22:08:22.637Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4271765","type":"status_update"},{"id":"4271774","type":"status_update"}]}}},{"id":"4462485","type":"status_update","attributes":{"message":"System Health went down.","published_at":"2025-12-03T05:01:59.544Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8622975","status":"downtime"}]}},{"id":"4462501","type":"status_update","attributes":{"message":"System Health recovered.","published_at":"2025-12-03T05:07:55.397Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}]}},{"id":"778663","type":"status_report","attributes":{"title":"System Health is down","report_type":"automatic","starts_at":"2025-12-03T05:01:59.544Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8622975","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4462485","type":"status_update"},{"id":"4462501","type":"status_update"}]}}},{"id":"4253918","type":"status_update","attributes":{"message":"Between October 5-6, 2025, our automated expert payout system encountered a technical issue that prevented some payouts from being processed to expert Stripe Connect accounts.\n\nImpact:\n• Expert payouts were delayed but not lost\n• All pending payments have been successfully processed\n• No financial data was compromised\n\nResolution:\nWe identified and resolved a configuration issue in our payment transfer system. All affected payouts have been completed, and we've implemented additional monitoring to prevent similar issues in the future.","published_at":"2025-10-06T12:00:00.000Z","published_at_timezone":"Lisbon","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8622997","status":"resolved"},{"status_page_resource_id":"8623009","status":"resolved"}]}},{"id":"738450","type":"status_report","attributes":{"title":"Expert Payout Processing Delayed","report_type":"manual","starts_at":"2025-10-06T12:00:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8622997","status":"resolved"},{"status_page_resource_id":"8623009","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4253918","type":"status_update"}]}}},{"id":"4253926","type":"status_update","attributes":{"message":"We experienced an issue with our notification system that prevented some new users from receiving welcome emails upon registration.\n\nImpact:\n• New users who signed up during this period may not have received their welcome email\n• Account access and functionality were not affected\n• All other notification types (appointment reminders, payment confirmations) continued working normally\n\nResolution:\nWe identified and resolved a configuration issue with our notification service provider (Novu). 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